What this practice covers
These questions are drawn from past CIE 0264 Business papers and filtered to motivating employees. You answer, you find out immediately whether you were right, and you get the reasoning for the correct option and for each distractor. Wrong answers go to a mistakes locker so you can come back to exactly those.
Practice is free. You need an account only so your progress and your mistakes are still there next time.
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What examiners see students get wrong here
These are the errors that cost marks on motivating employees, taken from our own topic notes. Read them before you practise and you will recognise the traps in the questions.
- Saying motivated workers "work harder" without naming productivity, absenteeism, labour turnover or willingness to accept change.
- Writing that motivation increases profit, with no step in between. Say what it does first: more output per worker, so a lower cost per unit.
- Attributing the hierarchy of needs to Herzberg or the two-factor theory to Maslow.
- Saying Herzberg thought pay was unimportant. He said poor pay causes dissatisfaction; it just does not motivate once it is adequate.
- Confusing job enrichment with job rotation.
- Confusing a bonus with commission. Commission is a percentage of what is sold; a bonus is a payment for reaching a target.
- Saying piece-rate always raises output, without the quality problem or what happens when a machine breaks.
- Treating fringe benefits as free. They cost the business whether or not effort rises.
Revise it first
If any of the above is unfamiliar, work through the notes before practising: Motivating employees revision notes.